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Helping older Aussies stay one step ahead of scammers. Not sure if it’s a scam? Ask us first.

Open 24/7 — answers within 30 minutes · Phone: 0468 609 702

For families

Look after Mum and Dad — without looking over their shoulder

Give them someone to ask, any day, before they click, pay or share a code. They stay in charge; you get peace of mind.

How gifting works

  1. 1

    Create your account

    Takes a couple of minutes. You'll be the person who pays.

  2. 2

    Choose a plan for them

    Pay securely inside your own portal — never by phone or email.

  3. 3

    Give them the code

    Print a friendly welcome letter with their invite code. No links to click.

  4. 4

    They decide what you see

    They choose their own code word and what to share with you.

What you'll see (with their permission)

You see

  • A monthly summary — how many checks, how many scams we caught
  • Their Safety Score and setup progress
  • Whether they did their monthly safety check
  • Urgent alerts if they open an emergency case, act on a scam, or a data breach is found — if they choose

You never see

  • Their messages, emails or photos
  • Their code word
  • Details of any check — unless they choose to share one with you

Help with everyday tech

Plus and Family include friendly tech help sessions — video calls, photos, new phones.

A fridge sheet for their kitchen

Big, clear golden rules and how to reach us — their code word is never on it.

Two homes? One plan

The Family plan covers two households — say, Mum and Dad, and Nan.

Already have an invite code from a parent?

They can make you their family contact from their portal. Join, then type the code.

Join as a family contact