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Helping older Aussies stay one step ahead of scammers. Not sure if it’s a scam? Ask us first.

Open 24/7 — answers within 30 minutes · Phone: 0468 609 702

Print it · stick it up · look at it first

Your fridge sheet

One big, clear page with the five golden rules, how to check with us, what to do if you've already paid — and a card to cut out for your wallet.

Fill it in before you print (optional)

Type your details and we'll print them on the sheet for you. Nothing you type here is saved — it goes straight onto the page and is gone.

Information:
Your code word is never printed. Keep it in your head — if someone who says they're us asks you for it out of the blue, hang up.

What's on the sheet

SteadyCheck

KEEP ON YOUR FRIDGE

Is it a scam? Stop and check.

Rushed, worried or unsure? Don't pay. Don't click. Don't share codes.

  1. Stop.Don't rush. Scammers want you to panic.
  2. Never share codes.Not with anyone who calls, texts or emails — ever.
  3. Never pay by gift card or crypto.No real business or government asks for that.
  4. Call back on a number you find yourself.On your card, bill or the official website — never the one in the message.
  5. Ask us first.Send it to SteadyCheck. We'll tell you: scam, safe, or not sure.

Check with SteadyCheck

Type www.familyradar.com.au yourself, or scan the QR code.

Call us: 0468 609 702

Open 24 hours a day, 7 days a week

Write these in

My bank's fraud number

My family contact

Already paid or shared details? Call your bank on the number on the back of your card, stop all contact, then press "I've been scammed" on our website. Someone in danger? Call 000.

Our promise: we will never ask for your passwords, bank details or codes, never ask you to pay by phone, text or email, and never connect to your computer unless you started it.

Wallet card — cut out

Stop. Check. Ask us first.

www.familyradar.com.au

0468 609 702

Tips for using it

  • Put it where you'll see it

    On the fridge, or next to the phone and the computer. Eye level is best.

  • Cut out the wallet card

    Keep it with your bank card, so the rules are with you at the shops too.

  • Black and white is fine

    It's designed to be clear in black and white and uses very little ink.