Plans & prices
Simple, honest pricing in Australian dollars. GST included. No lock-in — cancel any time in two taps.
Choose a plan
Basic
Scam checks, alerts and breach monitoring
$19/ month
Includes GST. Cancel any time in two taps.
- Scam Check Line
- After-hours safety reply
- Scam alerts — scam of the week
- Data breach monitoring (3 email addresses)
- 1 Safety Setup session on joining
- Monthly safety check
- "I've been scammed" help
- Family contact
Most popular with families
Plus
Everything in Basic, plus tech help and remote support
$39/ month
Includes GST. Cancel any time in two taps.
- Scam Check Line
- 2 tech help sessions a month
- Remote support
- 1 Safety Setup session on joining
- Data breach monitoring (3 email addresses)
- "I've been scammed" help
- Family contact
Family
Plus for two households — Mum and Dad, and Nan too
$59/ month
Includes GST. Cancel any time in two taps.
Covers 2 households
- Scam Check Line
- 2 tech help sessions a month per household
- Remote support
- Data breach monitoring (3 email addresses per household)
- 1 Safety Setup session per household
- Family contact
One-off Safety Setup
A single 60–90 minute safety session
$99once
Includes GST. No subscription.
- 1 Safety Setup session on joining
- Family code word
- Fridge sheet
- Scam alerts — scam of the week
Compare every feature
| Feature | Basic$19/mo | Plus$39/mo | Family$59/mo | One-off Safety Setup$99 once |
|---|---|---|---|---|
| Scam Check LineSend us anything suspicious. Plain-English answer within 30 minutes, 24 hours a day, 7 days a week. | Included | Included | Included | Not included |
| After-hours safety replyAn instant "don't pay, don't click" reply when we're closed. | Included | Included | Included | Not included |
| Scam alertsScam of the week and the scams going around right now. | Included | Included | Included | Included |
| Data breach monitoringWe watch your email addresses for data breaches. | Included3 emails | Included3 emails | Included3 emails per household | Not included |
| Safety Setup sessionA guided session to lock down your phone, email, bank and myGov. | Included1 | Included1 | Included1 per household | Included1 |
| Monthly safety checkA quick six-question check-in each month. | Included | Included | Included | Not included |
| Tech help sessionsBook a friendly person for phone or video help. | Not included | Included2 a month | Included2 a month per household | Not included |
| Remote supportHelp on your computer — only ever when you start it. | Not included | Included | Included | Not included |
| "I've been scammed" helpA person helps you through what to do, step by step. | Included | Included | Included | Not included |
| Family contactA monthly summary for someone you trust — only with your permission. | Included | Included | Included | Not included |
| Family code wordA private word that proves it's really us. | Included | Included | Included | Included |
| "We will never" promiseWhat we will never ask you for. | Included | Included | Included | Included |
| Fridge sheetA big, clear one-page sheet for your fridge. | Included | Included | Included | Included |
| Member portalYour answers, alerts and settings in one place. | Included | Included | Included | Included |
| Tech question helperPlain-English answers to everyday tech questions. | Included | Included | Included | Not included |
| "I've been scammed" self-help steps | Free for everyone | |||
Not sure which plan?
1. Would you like help with everyday tech too (phones, email, photos)?
2. Is it for people living in two different homes?
3. Do you only want a one-off session to lock everything down?