Is it really them?
Official websites and phone numbers for the organisations scammers most often pretend to be.
Always find the number yourself — never use the number in the message.
The safest numbers are on the back of your card, on a bill, or on the organisation's website that you type in yourself.
Reporting
Scamwatch (National Anti-Scam Centre)
Last verified 24 Oct 2026Report scams to help warn others.
Website: www.scamwatch.gov.au(type this into your browser yourself)
Report a scam to Scamwatch (National Anti-Scam Centre)ReportCyber (Australian Signals Directorate)
Last verified 24 Oct 2026Report cybercrime such as hacked accounts or online fraud.
Australian Cyber Security Hotline1300 292 37124/7Tap to callWebsite: www.cyber.gov.au(type this into your browser yourself)
Report a scam to ReportCyber (Australian Signals Directorate)Police Assistance Line
Last verified 24 Oct 2026Non-urgent police reports (not available in Victoria).
Police Assistance Line (non-urgent)13 14 4424/7Tap to call
Identity support
IDCARE
Last verified 24 Oct 2026Free national identity and cyber support service.
IDCARE1800 595 160Business hoursTap to callWebsite: www.idcare.org(type this into your browser yourself)
Government
Services Australia — Scams and Identity Theft Help
Last verified 24 Oct 2026If your Centrelink, Medicare or myGov details were involved.
Scams and Identity Theft Helpdesk1800 941 126Business hoursTap to callWebsite: www.servicesaustralia.gov.au/scams(type this into your browser yourself)
Australian Taxation Office (ATO)
Last verified 24 Oct 2026The ATO will never send a link to log in to myGov by text or email.
ATO general enquiries13 28 61Business hoursTap to callATO scam line (verify a contact)1800 008 540Business hoursTap to callWebsite: www.ato.gov.au(type this into your browser yourself)
Report a scam to Australian Taxation Office (ATO)myGov
Last verified 24 Oct 2026Always type my.gov.au yourself.
myGov helpdesk13 23 07Business hoursTap to callWebsite: my.gov.au(type this into your browser yourself)
- Medicare13 20 11Business hoursTap to call
Medicare (Services Australia)
Last verified 24 Oct 2026Website: www.servicesaustralia.gov.au/medicare(type this into your browser yourself)
Support
Lifeline
Last verified 24 Oct 2026If you are feeling distressed, talk to someone now.
Lifeline crisis support13 11 1424/7Tap to callWebsite: www.lifeline.org.au(type this into your browser yourself)
Australian Financial Complaints Authority (AFCA)
Last verified 24 Oct 2026If your bank won't help after a scam, AFCA can review it for free.
AFCA1800 931 678Business hoursTap to callWebsite: www.afca.org.au(type this into your browser yourself)
Emergency
Emergency services
Last verified 24 Oct 2026Only for emergencies where someone is in danger.
Police, fire, ambulance (life-threatening emergencies)00024/7Tap to call
Delivery
Australia Post
Last verified 24 Oct 2026Australia Post will never ask you to pay a redelivery fee by text link.
Customer contact centre13 76 78Business hoursTap to callWebsite: auspost.com.au(type this into your browser yourself)
Report a scam to Australia Post
Banks
Commonwealth Bank
Last verified 24 Oct 2026Or use the number on the back of your card.
CommBank (24/7 including fraud)13 22 2124/7Tap to callWebsite: www.commbank.com.au(type this into your browser yourself)
Westpac
Last verified 24 Oct 2026Or use the number on the back of your card.
Westpac (24/7 including fraud)13 20 3224/7Tap to callWebsite: www.westpac.com.au(type this into your browser yourself)
NAB
Last verified 24 Oct 2026Or use the number on the back of your card.
NAB (24/7 including fraud)13 22 6524/7Tap to callWebsite: www.nab.com.au(type this into your browser yourself)
ANZ
Last verified 24 Oct 2026Or use the number on the back of your card.
ANZ (24/7 including fraud)13 13 1424/7Tap to callWebsite: www.anz.com.au(type this into your browser yourself)
Telcos
- Telstra13 22 00VariesTap to call
Telstra
Last verified 24 Oct 2026Website: www.telstra.com.au(type this into your browser yourself)
- Optus13 39 37VariesTap to call
Optus
Last verified 24 Oct 2026Website: www.optus.com.au(type this into your browser yourself)
Toll roads
Linkt (toll roads)
Last verified 24 Oct 2026Toll scams often say you have an unpaid toll. Log in yourself to check.
Linkt13 33 31Business hoursTap to callWebsite: www.linkt.com.au(type this into your browser yourself)
Has anyone else reported this?
Type a phone number, website or email address. We'll tell you how many times our members have sent it to us — counts only, never anyone's messages.