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Helping older Aussies stay one step ahead of scammers. Not sure if it’s a scam? Ask us first.

Open 24/7 — answers within 30 minutes · Phone: 0468 609 702

Staying safeAll devicesLast reviewed 24 Oct 2026

Your SteadyCheck fridge sheet

Print it, stick it on the fridge, and look at it whenever something feels off.

Your fridge sheet has our golden rules, how to reach us, our opening hours and our "We will never" promise.

How to use it

  1. Download and print it from the portal (or ask us to post one).
  2. Write your bank's fraud number (from the back of your card) and your family contact in the blank spaces.
  3. When a call or message worries you, look at the sheet before you do anything.

Your code word is never printed on the sheet.

Information:

Stuck?

Members can ask our tech helper or book a friendly person in Help.