Skip to main content

Helping older Aussies stay one step ahead of scammers. Not sure if it’s a scam? Ask us first.

Open 24/7 — answers within 30 minutes · Phone: 0468 609 702

AccountsAll devicesLast reviewed 24 Oct 2026

Protect your myGov account with a passkey or code

Make your myGov account much harder to break into.

myGov connects to Centrelink, Medicare, the ATO and more, so it is a target for scammers.

Options

  • myGov passkey — log in with your phone's face, fingerprint or PIN. Very hard for scammers to steal.
  • myGov Code Generator app — the app shows a code each time you log in.
  • myID — the Australian Government's digital ID app.

Steps to set up a passkey

  1. Type my.gov.au into your browser yourself and log in.
  2. Choose Account (or your name), then Sign in options.
  3. Choose Passkey and follow the steps on screen.

Remember

  • myGov will never send you a link to log in by text or email.
  • Always type my.gov.au yourself.
Information:

Stuck?

Members can ask our tech helper or book a friendly person in Help.