Pretending to be a bankPretends to be: Bank29 Sep 2026
Bank "move your money to a safe account" calls
A caller says they're from your bank's fraud team and asks you to move money or read out a code. Your bank will never do this.
What it looks like
A call or text about a suspicious payment, then a caller who sounds professional and knows a little about you.
We've blocked a payment of $1,249.00 from your account. If this wasn't you, call our fraud team now.
How to spot it
- They ask you to move money to a "safe" account
- They ask for a code sent to your phone
- They tell you not to talk to anyone
What to do
- Hang up
- Call your bank on the number on the back of your card
- Never read out a code to anyone
Information:
Who to report it to
- Your bank, on the number on the back of your card — straight away if you paid.
- Scamwatch: scamwatch.gov.au
- ReportCyber: cyber.gov.au (if you lost money or your accounts were hacked)
Warn your family and friends