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Parcel deliveryPretends to be: Australia Post6 Oct 2026

Parcel "redelivery fee" texts

A text says your parcel couldn't be delivered and asks for a small fee. The real goal is your card details.

What it looks like

A text that looks like it's from Australia Post or a courier, with a link to pay a few dollars.

AusPost: Your parcel is on hold due to an incomplete address. Pay $2.99 within 24 hours: [link removed]

A made-up example — not a real message, not a real link.

How to spot it

  • Australia Post doesn't ask for fees by text
  • You weren't expecting a parcel
  • The link goes to a strange address

What to do

  1. Don't click or pay
  2. Track parcels in the official app or website
  3. If you paid, call your bank now
Information:

Who to report it to

  • Your bank, on the number on the back of your card — straight away if you paid.
  • Scamwatch: scamwatch.gov.au
  • ReportCyber: cyber.gov.au (if you lost money or your accounts were hacked)

Warn your family and friends